Certifies what has taken place between both parties, informs about the contracting conditions
100% digital and with full legal guarantee.
Safe, Fast and Simple
Entities that supply energy and telecommunication companies have a constant relationship with the client by means of the facilities, complaint notices, incidents, rate changes… However, these processes tend to be slow, ineffective and the user is often dissatisfied. To end these obstacles, Evicertia proposes a fluid, fast and secure communication that certifies what happened between both parties. Thus, you will be able to set appointments with your clients, inform about the contracting conditions, offer the possibility of accepting a budget quickly…
Contracting of Services
The client receives the supply contract by e-mail or SMS, being able to sign immediately and in multiple ways: OTP, Digitized signature, challenge…
Prior appointments and Inspections
The client receives the request for an appointment or inspection by e-mail or SMS, being able to accept it. In case of rejection, the client can propose a new date, putting on record the communication, response, identity and time.
Update of Rates and Conditions
The client receives the document showing the new conditions of their contract by e-mail or SMS. Evicertia puts on record the delivery and possible acceptance or rejection of it, as well as the comments made in case of rejection.
The client receives the budget by e-mail or SMS, being able to sign immediately and in multiple ways: OTP, Digitized signature, challenge…
Reclamación de Impagos
The client receives by e-mail or SMS a communication that informs of the details of their non-payment, and the actions that will take place. The communication is certified, as well as the date and the time, and from that moment it is possible that the related collection procedures are activated.
In all cases, Evicertia generates, guards and certifies the content of the documents and communications, the issuer’s identity, the recipient’s identity, the acceptance or rejection, the signature method, as well as the time at which each one of the steps has been performed.
OTP*: One Time Password.