The communication between a financial entity and its clients and suppliers is increasingly carried out through digital channels. Electronic banking users in Spain have grown by 65% since 2010, and one in every 2 banking users worldwide already uses just cell banking to interact with the entity. What about easing all these processes? By means of the services of Evicertia, you will be able to accelerate all procedures, contact and communicate with your clients, notify them about changes in the contracted conditions, claim payments, send binding promotional offers… You will be able even to allow complex processes such as digital onboarding (KYC) or to establish “invisible” systems to certify all your Electronic Banking and Cell Banking operations without changing your user experience.

The client receives a link to sign the contract by e-mail , SMS or within a navigation process of the entity. The contract and the attachments are signed by advanced electronic signature. The process is completed in a few minutes. Everything is done with total security and traceability, apart from full legal guarantees.

The client receives a promotional offer in which a link is inserted for them to sign the recruitment conditions immediately. The response has probative value and full guarantees for both parties.

Evicertia can be integrated in the card agreement flow in many ways, from the validation and OCR of the identity document, to the communication of the conditions or the signature of the card agreement. All that without using any paper and with full guarantees.

The client can ask for an extension for their credit on the website or in the App of the entity, which will cause the immediate opening of a tab in the browser, where they will be able to accept the new conditions in certified mode.

The client receives by e-mail or SMS a communication that informs of the details of their overdraft, being the communication and the date and time certified.

The entity can send the update of the conditions of a financial product using any of the means at their disposal: e-mail, SMS or mailing address. Evicertia certifies the content of the communication, the recipient and the date/time of the shipment.

The client starts the process using their device with camera. They are asked to show the identity document on both sides and a selfie with life evidence. Evicertia makes a recognition validation and OCR of the document, as well as a facial matching between the photograph of the document and the image of the selfie. All the elements are certified.

Evicertia provides a system of certification of electronic transaction Logs, with custody of their details and the possibility of generating the affidavits corresponding to a particular event.

In all cases, Evicertia generates, guards and certifies the content of the documents and communications, the issuer’s identity, the recipient’s identity, the acceptance or rejection, the signature method, as well as the time at which each one of the steps has been performed.


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Contact us if you want further details on the possibilities that EVICERTIA brings to your sector to optimize the user experience, accelerate any process or provide guarantees and legal validity to any communication or signing of agreement.